Skyward Upgrade 2023
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We're excited to announce that Skyward Family Access has received a major upgrade! The system is now more modern, user-friendly, and has new features.
The upgrade is still affecting student registration and transfer processes:
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New student registration is currently processed via paper registration only.
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Transfer requests for 2023-24 are being accepted via an online form (instead of in Skyward).
Skyward Family Access is now open! Here’s what you need to know:
- Parents/guardians can use your existing username and password to log in to Family Access at: https://www.nthurston.k12.wa.us/skyward
- Please take a moment to log in and familiarize yourself with the new user interface. While you’re there, you can review your family’s contact information for accuracy and complete back-to-school forms.
- Schedules for middle and high school students will become available prior to the start of school. The exact day will vary by school, and some schools may not be available until September 4.
- Skyward Student Access is also open. Students will now use Microsoft Single Sign-On to access Skyward rather than a separate username and password. Middle and high school students received an email with access instructions on August 31.
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Absence Reporting Through Family Access
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Log into Family Access. Contact your school's office if you do not know your username and/or password.
- If you have multiple students, click on the student you wish to report the absence at the top of the screen (the drop-down at the top if you're using the mobile app).
- Click on the Attendance tile
- Make sure you're on the Absence Requests (tabs are in the middle of the screen), click Add Absence Request at the very right, choose the appropriate reason, adding notes, and copying the request to multiple students, if needed.
- A message will be sent to your office with the information and will be pending until it has been processed.
Watch this video to see it in action!
Frequently Asked Questions
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Did my Family Access login information change during the upgrade?
No. Parent usernames and passwords will remain the same in the 2023-24 school year.
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What if I forgot my Family Access username or password?
Use the reset tool under the green sign in button, and be sure to check your junk/spam folder for the reset email. If you are unsuccessful using the reset tool, please contact your school for help.
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How do I use the Skyward mobile app after the upgrade?
Luckily, Skyward uses the same mobile app for our previous and upgraded system type. If you already have the app downloaded, it will still work this year!
To access the upgraded version of Skyward Family Access, you must reconnect with our district in the Skyward mobile app.
- Open your existing Skyward mobile app (or download Skyward Mobile Access from your phone's app store).
- Select Add Another Account on the app account dashboard
- Search for Wsipc-North Thurston School District
- Enter your existing Username and Password. The Account Description field can be completed with any word of your choice to identify the account (ex. “Family” or “NTPS”)
- After successfully adding the new account, you can remove your old Family Access account by selecting Edit and then Delete on the app account dashboard.
- If you experience errors while setting up the app, please delete the app and reinstall it. You may also need to restart your phone.
Please remember that not all features are available within the mobile app, and Skyward forms must be completed in a browser window.
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How do I download the Skyward mobile app?
If you do not yet have the Skyward mobile app, you can download and connect to our district using the video instructions below:
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Where is my student's schedule?
Schedules for middle and high school students will become available prior to the start of school. The exact day will vary by school, and some schools may not be available until September 4.
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Do students have access to Skyward?
The Skyward Student Access module (for middle and high school students) was opened on August 31.
Students will now use Microsoft Single Sign-On to access Skyward rather than a separate username and password. Middle and high school students received an email with access instructions on August 31.
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When will test scores be available in Family Access?
We do not currently have an ETA on when standardized test data will be viewable in Family Access. Your student's school office can access test data and can print score reports, if needed.
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How do I add money to my student's lunch account online?
There is no longer a link within Skyward Family Access to our online payment portal. You should now navigate directly to the online payment portal to add money via credit card. Read instructions on our Meal Prices & Payment page >>
You can also make lunch account payments via check or cash at your school office.
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More questions?
Please contact your school with specific questions about your Skyward Family or Student Access accounts.
