Help! Frequently Asked Questions

  • How do I know if my child's enrollment is complete?

  • How do I use the Chromebook?

  • Where do I get K12 Platform Support?

  • Any third-party software that may not be compatible with Chromebooks?

  • How do I log into a Chromebook?

  • How do I set up my OLS account?

  • Can materials be shipped to PO Boxes?

  • I'm not receiving any of the emails from the system, what do I do?

  • How do I change/update my mailing address?

  • How do I unenroll my child from Summit?

  • What do I do with my materials if I choose to unenroll my child at Summit?

General Frequently Asked Questions

  • How will I know how my student is doing in their classes?

  • How are special education students served?

  • How are highly capable students served at Summit Virtual Academy?

  • Can a student be enrolled in SVA and also take classes at their neighborhood school?

  • Is it possible to just take a couple of classes at SVA and be enrolled with NTPS part-time?

  • Can students participate in sports and extracurricular activities?

  • Can a student be enrolled in SVA and participate in Running Start?

  • How does attendance work?

  • Can my student receive a diploma from Summit Virtual Academy?

  • What computer skills are required?

  • How is Summit Virtual Academy different from North Thurston’s Remote Learning during the COVID Pandemic?

  • How is Summit Virtual Academy different from traditional homeschool?

  • How do I apply to enroll?