Remote Learning 2.0 Student Technology

  • Need Chromebook or Hotspot support?

    Follow these steps:

    1. Review and try the steps on the Troubleshooting page
    2. If troubleshooting does not help or your Chromebook or Hotspot is damaged, fill out the Chromebook support request form | rellena el formulario de solicitud de asistencia de Chromebook
    3. If you submit a support request form, a technician will be in contact to help troubleshoot your issue. If an exchange is necessary, you'll be directed back to your school to swap out your device.

    Technology Resources for Remote Learning 2.0

    • Elementary Chromebooks: If your student already has a Chromebook, they can continue using it this school year. If your student needs a Chromebook to access online resources, please contact your students’ school to request one.
    • Secondary 1:1 Chromebooks: Middle and high schools are providing all students their 1:1 Chromebooks prior to school start. If you haven’t received a device for your student, please contact their school.
    • Leaving the district? Please visit your students’ school to return their Chromebook and charger prior to leaving the district.
    • Internet Assistance: Please visit our Internet Access for Students page for more information on our various resources to get your students connected.

    Translation Instructions for Chromebook Resources

    Español, 한국어, Tiếng Việt, Sāmoa, Tagalog

Frequently Asked Questions

  • What happens if my student's device is lost, stolen, damaged, or doesn't work?

  • Can my student use a personally owned device instead of a district chromebook?

  • How do I connect to Wifi when I'm not at school?

  • Any tips for families on Chromebook use & Digital Literacy?

  • Help me use my Chromebook!

  • What kind of power adapter do Chromebooks use?

  • What is the NTPS Assurance Program?

  • How is this program being paid for?

  • What about other NTPS schools?

  • What can my child access on the device when it goes home?

  • Why 1:1 at NTPS?

  • Where are the forms & agreements?

  • Why chromebooks?