Please review the troubleshooting steps below BEFORE you submit a support request for your student device.

Visit the Chromebook Troubleshooting page

If your Chromebook is lost or stolen, see information on our Assurance Program

District Chromebooks are required to support traditional in classroom instruction with our teachers.  They come preconfigured with all the software, shortcuts, extensions, and plugins that your student needs to access their digital curriculum. During COVID-19 related distance learning, secondary students will still be issued their own 1:1 Chromebook that will remain with them 6th-8th and 9th-12th.  Our elementary families can request a Chromebook if it’s need for their student to access online materials. If an elementary student already has access to a web enabled device at home, they can use that to reach all their instructional materials.

Step by step instructions for connecting to outside Wifi when your student is not at school.

Common Sense media has great guides to help families understand and address digital literacy and citizenship issues relevant to secondary school students. Visit the Family Tip Sheets page on the District website.

See the NTPS Chromebook Family Tips page for even more!

Unfamiliar with your Chromebook? Visit the District Chromebook Basics page for downloadable user guides about gestures, keyboard layout, and shortcuts to make using your Chromebook easy.

Each student is issued one power adapter. The power adapter should remain at home and not be brought to school. To purchase extra ones, please visit the District website Chromebook page to see pictures and informational links to compatible power adapters.

The NTPS Assurance Program provides an inexpensive solution for parents/guardians to lessen the financial burden if an accident, loss, or theft occurs. Assurance Program enrollment will cover the current school year for a single device. Read more information on the District Chromebook Program pages.

As good stewards of our financial resources, NTPS has invested in this program using existing funding already provided by the state and our local community.

At this time, NTPS has no plans to pursue a 1:1 take home program at our elementary schools. We have been adding additional classroom-assigned Chromebooks to each grade level, starting with 5^th grade during the 2018-19 school year. The district will continue to expand access to our elementary students as funding and capacity permits.

During the COVID-19 extended closure, we are issuing Chromebooks to elementary students as requested by parents that may not have a device at home for their child to use.

Student safety on the internet is critically important for NTPS. All devices will have website filtering in place that will restrict harmful content anywhere the device is used. Digital citizenship resources will be provided to help families support their student(s) being safe and responsible on their devices outside of school.

“All Students Empowered and Future-Ready” is our vision for North Thurston Public Schools. With our students growing up in an increasingly digital world, it’s essential that they have powerful digital learning tools coupled with strong digital citizenship instruction to participate in our 21st century society.

With this in mind, the Future-Ready 1:1 Program will ensure that all students will have equitable, safe, and reliable access to digital instructional tools to support learning anytime and anywhere.

Visit the Forms & Agreements page for copies of all policies & information.

NTPS selected Chromebooks as our primary student device as a cost-effective solution to increase access to digital learning resources for our students. NTPS Chromebooks are semi-rugged, reliable, and secure devices that offer students and staff access to the internet as well as a strong suite of collaboration tools via Google Apps to support student achievement.