Accounts are activated using the email address on file for you.

1. Click the SIGN UP Button on the top of the page, or Download the SchoolMessenger App (& scroll down to click 'Sign Up') from the Apple App Store or Google Play App Store.
2. Enter your email address (the one we have on file) and create a password. An email will be sent to that address with a secure token.
3. After authenticating via your email, return to SchoolMessenger and sign in using your email and password.

It's that easy! If you need to change your email address on file, please contact your child's school office.

The telephone number and email address you provided at registration are loaded directly into School Messenger via a secure connection. Once a school is logged in to send a message, the calling data is even encrypted. School Messenger is contracted with NTPS to only use parent information to fulfill a call that is initiated by our District or a school. They will not contact you directly.

Your School Messenger communications will be delivered in the primary language you selected for your student during registration. Your current selection can be viewed in Skyward Family Access under Student Info. To change your language in Skyward Family Access, please email SkywardTech@nthurston.k12.wa.us 

Changes in Skyward will take effect in School Messenger the following day.

Answer the phone as you normally would - with a hello! Phone messages are voice-activated and won't begin playing the message until it hears a greeting. If you don't say hello or answer, the message will eventually begin but it will take several seconds before doing so.

Sometimes mobile carriers reassign phone numbers to new phones. If you are receiving messages in error, contact Community Relations and we will try to track down the phone number and make sure it is updated.

Schools may have unique communications patterns in terms of message type and frequency. If you have more than one student, you may notice a lot of messages, some even with duplicate information about school closure days, etc. Activating your School Messenger account will allow you to customize how and where you receive these messages, greatly reducing their frequency to specific numbers and addresses dependent on their settings.

If you want to customize your communication settings, you will need to activate your School Messenger account by visiting their website. There you can change settings on the phone numbers and email addresses associated with your child(ren) to customize the types of messages you receive. NOTE: You cannot opt-out of receiving Emergency communications.

The only phone numbers and email addresses used are what is on file with Student Records. Check with your student's school to make sure they have the current contact information.

The sign-up process creates a secure link between the user and School Messenger. School Messenger operates with the latest encryption technology to protect access to stored information. School Messenger is also a signatory of the Student Privacy Pledge, which requires us to adhere to stringent data protection standards as a further assurance of our commitment to protecting your data.

Yes. For those that prefer to use the website instead of a mobile app (or who don't have easy access to a smartphone), the SchoolMessenger app's functions will be available online at https://go.schoolmessenger.com.

Each phone message has an introductory portion before playing the actual message. If you hang up during the 'Hello. this is a message from North Thurston Public Schools, please stay on the line', it will call back until you hear the actual message after the introduction.

District messages will appear to be from the main phone number, 360-412-4400. School-based messages will appear from that school's main phone number. To make it easier for mobile phone users, it is a good idea to add your schools to your contact list with their main phone number. Text messages will come from 67587.

A communications system currently employed by NTPS. Contact information is utilized that is stored in our Student Information System to inform guardians and parents about emergencies, closures, upcoming events, and other announcements. It is also a one-to-one communication tool to chat with your child's teacher.

After successfully logging in, you should expect to see any messages that you've received. You can navigate through the options using the menu to view all of the students associated with your account.

Once you've created your account, we'll automatically link the records associated with your email address. You can then:

• See which of your child's teachers utilize the system & see updates and messages from them directly.
  
• Review the last 30 days worth of messages for all schools your children attend.
• View your contact information and configure how you would like to receive notifications.

Through the app, messages sent by the school or district will trigger a badge, notification, or alert on your phone when you receive new communications. You can choose to receive those notifications in addition to, or instead of, the phone calls, emails, and text messages you normally receive.

You can also adjust all of your communications settings (which address and phone number receive which types of messages), and see all message for all of your students for the last 30 days in one place.

The app is also home to Teacher Messaging, which will allow you to communicate directly with your child's teacher (if they utilize the service).